What does POP mean?
POP (or POP3) stands for Post Office Protocol and is the
standard Internet protocol for receiving e-mail. POP is
what allows you to download mail from the linkLINE mail
server. The server stores your mail when you are not
connected to the Internet. When you open your e-mail box
and send a request to get new messages, the messages are
moved from our server to your computer.
TOP OF PAGE
What does SMTP stand for?
SMTP stands for Simple Mail Transfer Protocol and is the
standard Internet protocol for sending e-mail.
TOP OF PAGE
How many people can I send an e-mail
message to at one time?
The maximum number of recipients per message is 100. If
your distribution list is greater than 100 recipients,
you will need to break it into smaller increments. If
you attempt to send a message with more than 100
recipients, you will receive an error message.
TOP OF PAGE
Is there a limit to how many messages
I can send?
There is not a limit on how many messages any user can
send.
TOP OF PAGE
How much storage space do I have on
the linkLINE mail server?
You have 25 MB of storage space on our server for each linkLINE
E-Mail account. This is the amount of room set aside on
our mail system to hold messages sent to you, between
the time our mail system gets them and the time you
check for them. If you check your e-mail on a regular
basis (i.e., at least once per week), then you will
probably never exceed 25 MB.
TOP OF PAGE
What happens when my mailbox reaches
25 MB?
If your mailbox becomes full, new incoming messages will
be returned to the sender.
TOP OF PAGE
How long does linkLINE keep my e-mail
until I check it?
linkLINE does not remove old emails from your mailbox.
Messages can stay in your mailbox for as long as you
want.
TOP OF PAGE
Can I send pictures and files with my
e-mail?
Pictures and files can be added to an e-mail message as
an attachment.
TOP OF PAGE
How large of an attachment can I send
or receive through e-mail?
Attachments can be as large as you want. Please note
that email is not designed for sending large files, and
we can not guarantee the delivery of large (2 MB+)
messages.
TOP OF PAGE
Can I change my e-mail address?
You can change, or add email accounts at any time by
logging into our Secure Account Information System (AIS)
at https://secure.linkline.com/
TOP OF PAGE
Can I get an additional e-mail
account with my service?
Yes. Additional e-mail accounts are available for a
small monthly charge and give you and your family the
privacy of each having your own e-mail address. To add
one, login to our Secure Account Information System (AIS)
at https://secure.linkline.com/
TOP OF PAGE
Can I read my linkLINE mail through a
Web page?
To check your e-mail through the Web, just click on
"WebMail" on the linkLINE home page or login
through the Members Area. This is a great way to access
your mail when you're at work, traveling, or just away
from your own computer at the moment. Checking your linkLINE
e-mail through the Internet will only give you new,
unread messages. The messages you have read and stored
on your computer will not be viewable.
TOP OF PAGE
What is the difference between POP
mail and WebMail?
POP mail requires that you have an email program on your
system setup to download your email. WebMail allows you
to check your email from anywhere over the web.
TOP OF PAGE
What is Spam?
Unsolicited commercial e-mail (UCE), or spam, is defined
as flooding the Internet with copies of the same
message, in an attempt to force the message on people
who would not otherwise choose to receive it. Most
'spamming' is commercial advertising, often for dubious
products, get-rich-quick schemes, and adult content.
Most e-mail users consider spam to be the equivalent of
junk mail.
TOP OF PAGE
How does a spammer get my e-mail
address?
E-mail addresses are gathered from many sources,
including personal home pages, newsgroups, mailing lists
and chat rooms. There are also computer programs that
randomly generate e-mail addresses.
TOP OF PAGE
How do I get off a spammer's mailing
list?
Often, a spam mail will contain a "Remove"
link or will ask you to Reply to the sender to be
removed. This method is generally successful with
legitimate businesses, but may not be the best course of
action with a seasoned spammer. By following their link
or replying to the message, you are validating your
e-mail address as active and it will probably be added
to the next list. However, you can set rules or filters
in your e-mail software that can automatically delete
messages that meet the criteria you define.
TOP OF PAGE
Does linkLINE provide my e-mail
address to outside parties?
No. linkLINE values the privacy of your e-mail address
and does not sell or make available to any third party
information about its customers.
TOP OF PAGE
What is linkLINE doing to stop
unsolicited e-mail or spam?
linkLINE is committed to protecting the privacy of your
e-mail address and is actively developing ongoing
solutions to stop the problem of unsolicited e-mail. Linkline does it's best
to filter SPAM e-mail, and we use mailabuse.org as well
to help us complete this task.
TOP OF PAGE
